Last Update 20th April 2020
Please note, our Collection distribution family is working hard to get your parcels to you safely, so you can keep shopping your faves.
However, please allow a few extra days for delivery as we adapt our procedures to follow all social distancing guidelines.
Our customer service team are very busy & may take up to 5 working days to respond to enquiries, but please do not hesitate to contact us and we’ll endeavour to respond as quickly & efficiently as possible.
alternatively drop us a DM on our social channel @CollectionLove
UK Delivery (Tracked)
UK standard delivery, 3-5 business days: £1.99 (FREE when you spend over £12)
UK Express Delivery, 1-2 business days: £5 (or £4.00 when you spend over £20)
International, EU & Ireland:
EU standard delivery (non-tracked) 3-5 business days: £4.95
EU standard delivery (tracked & signed): £12.95
All items are sent via Royal Mail international standard delivery service. Please allow up to 7 working days for delivery. Countries covered by this service:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden
Rest of World and BFPO
At present we are unable to ship items outside of the European Union. We are also unable to ship to BFPO addresses.
Tracking My Order
Track your order via the royal mail tracking service, access via you confirmation email.
Can you deliver to PO Boxes?
Currently we are unable to deliver to PO Boxes